UAE Government Mandates ICDL Qualification for Federal Employees in Major Digital Literacy Initiative


In a significant move to enhance the digital capabilities of its workforce, the UAE Ministry of Performance Development for Government Departments has partnered with the ICDL GCC Foundation to make ICDL certification mandatory for all federal government employees. The agreement, signed on October 3, 2006, marks the largest-scale initiative by the UAE federal government to instil IT proficiency across its ministries and departments. Under the supervision of a steering committee comprising experts from both the government and ICDL, the initiative aims to set a minimum level of IT proficiency in accordance with the ICDL global standard, contributing to the vision of a ‘Digital UAE.’ The move aligns with the overarching goal of ushering in a digital, knowledge-based society and establishing e-governance, reinforcing the commitment of the UAE government to enhance efficiency and advance the careers of its employees for the overall socio-economic development of the country.

Jamil Ezzo, Director General of ICDL GCC Foundation, commended the Ministry’s decision, emphasising the positive impact on individual professional and personal growth. The initiative is seen as a crucial step in maximising the contributions of government employees and reducing the digital gap in the country. The ICDL GCC Foundation, established to manage the ICDL programme in the GCC region, has been actively working with government organisations and policy makers to promote digital literacy and bring computer skills in the region at par with international standards. The ICDL programme, a vendor-neutral and non-commercial certification, is designed to provide basic computer skills necessary for confidence in computer use. With hundreds of ICDL Approved Centres providing training and testing across the GCC, the adoption of ICDL as a standard by organisations aims to create an internationally recognised, uniform knowledge base for all employees, fostering a culture of lifelong learning.

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