The Digital Citizen programme outlines the basic skills needed to use a computer and the Internet. This specially designed module teaches candidates how to complete everyday tasks in a confident way.

Digital Citizen is designed for complete beginners and is open to everyone regardless of status, education, age or ability. There are many people who have never used a computer but are aware of the Internet and its possible uses. If you would like to know more about computers and the Internet but feel learning these new skills is too complicated, then the Digital Citizen programme is for you.

Digital Citizen is designed to be the first step for candidates to engage with the digital world. Candidates who successfully pass the Digital Citizen programme, may wish to continue their learning, by registering for the Digital Citizen Plus programme and the ICDL Workforce Modules.

Module overview

CategorySkill set
Computer basics
  • Parts of the computer
  • Types of computer
  • Getting started
  • The keyboard and mouse
  • Shut down the computer
Introduction to the desktop
  • Icons
  • Taskbar and start button
  • Windows
  • Storing information
  • Applications and file types
Introduction to documents
  • Creating a document
  • Name and save
  • Change font
  • Bold, italic, underline
  • Cut, copy and paste
  • Save and print
Introduction to the web
  • Evaluating information
  • Online security
  • Connecting to the internet
  • Navigating and downloading
  • Search engines
  • Online services and forms
  • Email accounts
  • Creating and email
  • Replying to and forwarding an email
  • Online communities
  • Instant messaging
  • Voice over Internet Protocol

Main learning outcomes

Candidates who complete the Digital Citizen programme will gain the skills needed in order
to progress onto Digital Citizen Plus, the ICDL Workforce modules and beyond. They will be able to:

  • understand how to start up and shut down a computer
  • understand how to navigate the Desktop and how to store files
  • understand how to create, save and edit a document
  • understand how to use search engines, use online services and evaluate online information
  • Communicate online via email and instant messaging

Why certify with ICDL?

  • ICDL is the global leader in digital literacy learning and certification
  • ICDL Programmes offer clear progression routes for candidates
  • The regularly updated syllabus content reflects day-to-day tasks and responsibilities typical of job roles.
  • ICDL modules focus on skills acquisition as well as an understanding of concepts
  • ICDL syllabus content is vendor-independent so that skills and knowledge are transferable

The detailed syllabus for the Digital Citizen module is publicly available, so that there is complete clarity about what is covered.

The syllabus document, which sets out the specific skills and knowledge that you will learn and against which you will be certified, can be downloaded here.

If you are an individual wishing to get ICDL certified, first step is to find an ICDL Accredited Test Centre near you.

If you are interested in offering ICDL to students, candidates, clients or employees or if you are considering partnering with ICDL for a project or initiative, click on the appropriate button below.

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