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Quality Standards

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QUALITY STANDARDS

ECDL Foundation's certification programmes are designed, validated, and approved by academics and industry experts from around the world. We continually develop our range of certification programmes, in line with market needs and technological advancements.

WORLDWIDE QUALITY ASSURANCE OF ECDL FOUNDATION CERTIFICATION PROGRAMMES

ECDL Foundation defines Quality Assurance Standards, which all national operators must adhere to in the implementation and promotion of our certification programmes. We regularly visit and audit the National Opeators of our programmes, and all accredited test centres within a country are regularly audited by the national operator. These audits ensure that programme delivery around the world is consistent with our Quality Assurance Standards and that the international reputation for the quality of our programmes is upheld.

QUALITY POLICY

ECDL Foundation is committed to the development, promotion, and delivery of quality certification programmes so as to enable proficient use of ICT that empowers individuals, organisations and society throughout the world.

To meet the needs of all our customers, ECDL Foundation has established a Quality Management System based on the internationally recognised quality standard ISO 9001: 2008.

Adherence to this standard ensures that the processes used by ECDL Foundation to develop and support its certification programmes, are effective, efficient, and subject to continuous evaluation and improvement.