The ICDL Introductory Programmes have been designed to address the needs of those who have no previous experience of computers, building a level of digital awareness among candidates and giving them the confidence to continue on the path to achieving digital literacy.
Both programmes, Digital Citizen and Digital Citizen Plus are designed to be entirely unintimidating in both their format and content. Candidates are taught and assessed using a paper-based workbook. The workbook consists of simple and straightforward exercises and learning information. Candidates have a tutor who works through the workbook and deals with any problems that the candidate encounters. The workbook is a study aid and assessment document which helps the tutor to check the candidate's understanding of an exercises. The candidate also carries out a number of exercises on the Internet.
On completion of the programme, the candidate keeps the learning section of the workbook as a reminder of the skills they have acquired. There is no formal exam at the end of the programme, and assessment is carried out by the tutor on a continual basis. Candidates must complete a final assessment in class without the help of the tutor. Typically the programme is delivered over a 2 day period (16 hours). Candidates receive a certificate with the Digital Citizen or Digital Citizen Plus listed, on successful completion of the programme.